FAQ - Frequently Asked Questions
Frequently Asked Questions - Everything you want to know about our vintage collection
Do you have questions about our vintage collection? From sizing and shipping to return policy and care tips – you will find all the answers here. Read on quickly!
Is your question not answered yet? Then start a live chat on the website or send us an email at info@laurastappersvintage.com and we will help you as soon as possible.
Frequently Asked Questions
What is vintage clothing?
Vintage clothing refers to garments that are between 20 and 100 years old and have a certain aesthetic or historical value.
At Laura Stappers Vintage shop, you mainly find clothing from the '80s and '90s. When we know the production year or decade, we mention it in the product information so you know as much as possible about your new vintage item!
How do I determine the right size for vintage clothing?
Finding the right size in vintage clothing can sometimes be tricky, as sizes can vary greatly between different eras, brands, and countries of production. You can't always rely on the size on the label, as it often does not correspond to modern sizing.
At Laura Stappers Vintage, we mention both the size on the label and our recommended size. The recommended size is how the product is sold on our website, making it easier for you as a customer to filter. However, sizing remains subjective, so we recommend always checking the measurements we provide for each product.
Tip: Check how we measure our items (see image below) and use the same method to measure your own garments. This way, you can be sure that the item will fit well!
How to measure your own items:
1. Length: Measure from the shoulder seam to the bottom of your item.
2. Width: Measure from armpit to armpit on a flat-lying garment.
3. Sleeve length (if mentioned): Measure from the 'armpit' of the item to the wrist.
Important: Check if the dimensions match an item you already have and know fits well.
- If you want an item that fits true to size, you just need to order your normal size.
- If you want an item that is slightly oversized, then check out articles that are in your size and that are labeled as oversized.
- Do you want a normal oversized item? Then take 1 size larger than normal.
- Do you want a very oversized item? Then take 2/3 sizes larger!
On every page of the website, you can filter by size. You can find these options above the products.
Do you still have doubts? Feel free to contact us via the live chat on the website or send an email to info@laurastappersvintage.com – we are happy to help you further!
Are the offered clothing items authentic vintage?
All items in our collection are carefully selected and authentic. We do not sell fake products.
Sometimes we have newer items in the collection, less than 20 years old. We call this pre-loved or second-hand. Brand names, country of production, and years are mentioned if necessary or known.
How do I care for my vintage clothing?
Vintage clothing is often more delicate than modern garments. We advise always reading the care label and, in case of doubt, opting for hand washing with a mild detergent. Avoid dryers and preferably steam iron.
Satin jackets can usually be washed. Use a not too aggressive washing program and wash the jacket inside out. We always prefer steaming.
Wool, leather, vinyl, and PVC are not recommended for self-treatment; please go to a professional company for this.
"We do not provide a warranty on the products, as we are not the manufacturer."
'If you have questions about the care of your vintage item, we are happy to help you further. Feel free to contact us via the live chat on the website or send an email to' mailto:info@laurastappersvintage.com
What are the shipping costs and delivery times?
Orders within the Netherlands over €100 are shipped for free! The shipping costs will be displayed during the checkout process.
Orders are processed within 1-2 business days. Shipping with PostNL usually takes 1-2 business days.
Can I return an item if it is not to my liking?
Yes, you can return an item within 14 days of receipt, provided it is in its original condition. After receiving the return, the purchase amount will be refunded. Please refer to our return policy for more information.
What should I do if an item is sold out?
At Laura Stappers Vintage, we often have only one copy of each product because our items are unique and authentic vintage. This makes them extra special, but also quickly sold out!
"Don't want to miss anything? Regularly visit our website for updates or sign up for restock notifications when an item becomes available again (for example, due to a return). Note: we cannot guarantee that a product will return."
"Have you seen a nice item? Don't wait too long – once it's gone, it's really gone!"
How can I get in touch for further questions?
For questions, you can contact us via our live chat on the website or send an email to info@laurastappersvintage.com
We are happy to help you!